Welcome to the pension website for serving and former firefighters. This site is a hub of pension information which will hopefully serve you well during your career and in your retirement.
More information about how you can help protect yourself can be found under the 'Transferring' section in the menu above.
Acquisition of the Kier Pensions Unit by XPS - October 2018
Kier has entered an agreement to sell its Pension Unit to the XPS Pension Group. This is to occur on 1st November 2018.
XPS Pensions Group is the largest pure pensions consultancy in the UK specialising in pensions actuarial, investment consulting and administration services.
You will see very little change due to this acquisition, In fact, due to the pensions unit now being backed by a pension specialist, it is expected that the service being provided to you will improve over the coming months and years. XPS are committed to developing the Middlesbrough office and are excited to have a 12th centre for pension administration.
If you wish to see further information about XPS, please feel free to visit www.xpsgroup.com.
Communications will be sent to all scheme members but please do check back here, as we will be providing more information in due course.
Annual Benefit Statements – Active members - updated August 2018
Annual Benefit Statements – Deferred members (updated July 2018)
Annual Benefit Statements – Deferred members
If you believe that you are entitled to a payment under this review and have not received this yet, get in touch with us by calling 01642 727040 or send an e-mail to us using email@example.com.
Please could you have a read of the briefing note below to ensure you meet the criteria before getting in touch. If you are not sure, please let us know.
Update on Firefighters who joined FPS 1992 aged 18 – 20 with over 30 years’ service (12th December 2016)
If you are a serving firefighter identified with 30+ years’ membership (and are under age 50), your Fire & Rescue Authority should have already stopped your contributions (around October-time), following the effective legislation coming into force 30 September.
Firefighters (and former firefighters) entitled to a refund will be contacted directly by their Authority. Payment is expected to be made by 31 March 2017 (in most cases). If you have any questions about any aspect of this exercise, please contact your Fire & Rescue Authority (or former Authority).
Firefighters who joined FPS 1992 aged 18 – 20 with over 30 years’ service
In December 2015, Department for Communities and Local Government (DCLG) confirmed that the Secretary of State agreed to allow members younger than 50, who have accrued 30 years’ service, to take a contributions holiday from the time they attain 30 years’ reckonable service until they reach age 50. Where an affected firefighter continues to serve after their 50th birthday, they will need to resume the payment of contributions.
DCLGs confirmed that the FPS 1992 scheme will be amended to give effect of these changes, and will apply retrospectively from 1 December 2006.
Nothing further has been publicised since December 2015, but affected firefighters will be contacted once agreement on the process has been reached.
Scheme Regulations and Guides Published
The Firefighters' Pension Scheme (England) Regulations 2014 were laid before parliament in October 2014, and came into effect 1/4/2015.
If you would like to see the regulations, these can be found at the site below:
The Guide can be found within 'Scheme Guides & Forms' section of our 2015 Scheme area.
|Further information can be found by clicking on the links below:
|Contact XPS Administration|
|All of the schemes are administered by XPS Administration from our offices in the North East of England.
Post : XPS Administration
PO Box 485
|Office opening hours are :|
|Monday to Thursday from 8.30am to 5.00pm|
|& Friday from 8.30am to 4.30pm|
|Telephone : (01642) 727333|
View Larger Map
To get directions to our office, please click on the link which says 'View Larger Map'. To enable Google street map, please click on the google sign in the bottom left hand corner.
XPS Administration Complaints Policy
This policy is to deal with all grievances pertaining to the actions or otherwise of the Pensions Unit which fall outside of the scope of the Internal Dispute Resolution Procedure relevant to the pension scheme to which your membership relates. For details of the relevant Internal Dispute Resolution Procedure, please contact the Pensions Unit who will provide documentation relating to the process for your pension scheme.
XPS Administration is committed to providing a quality service to all our clients and their members. If you are not satisfied with the level of service you have received from us we would like you to tell us about it. All complaints are taken very seriously and any feedback is appreciated as it provides us with an opportunity to improve our standards.
1. You should forward your complaint to the Pensions Unit in the first instance; postal address and other details can be found above.
2. Upon receipt, your complaint is entered into our complaints matrix and assigned to a member of our Governance Team for investigation; this person will send you written acknowledgement on receipt of your complaint within 5 working days.
3. The assigned member of the Governance Team will then investigate your complaint. This is likely to involve the following steps:• Examining your record to ascertain the sequence of relevant events & related correspondence
• Interviewing the relevant members of staff for clarification on the issue
• Liaising with senior management as appropriate
4. We aim to acknowledge, fully investigate and respond to all complaints within 10 working days.
5. A full written response to your complaint will be drafted by the appointed member of the Governance Team and be sent to you with supporting documentary evidence (if applicable). In addition, they may escalate your concerns to the relevant Manager or Director who may wish to discuss the events surrounding your complaint directly with you.
6. If you are not satisfied with the outcome, you can make a written request for escalation of your complaint. The investigation will be reviewed by the Head of Pensions, who will respond directly with his findings and conclusion.
7. If you remain unsatisfied with the decision, you can contact the Pensions Ombudsman who may be able to assist with your case depending upon its nature.
Thinking of transferring out of the Firefighters' Pension Scheme?
XPS Administration has been dealing with transfers in and out of the Firefighters' Pension Schemes for many years.
It has become very apparent where transfers are concerned, that some companies are taking advantage of individuals, particularly those who are keen to access their accrued pension benefits sooner than their scheme allows. This is known as ‘Pensions Liberation’, another term for it could be con-artists.
The Pensions Regulator and XPS Administration are extremely keen to avoid members being duped into making decisions about transferring their benefits which can ultimately cost tens of thousands of pounds and cause huge financial problems for scheme members, many having spent the majority of their lives building up these benefits.
All of the firefighters' pension schemes are extremely comprehensive, insofar as they provide lifelong benefits for you and for your family. They pay pensions that are index-linked, ensuring they maintain their purchasing power over the years and are absolutely guaranteed to continue to be paid regardless of the performance of the marketplace, the solvency of your former employer or any other inherent risks associated with the payment of pensions.
By transferring to another company, you do not have this peace of mind.
It has been known for people to transfer benefits to pension companies who on the face of it, seem completely legitimate. There will generally be a promise of quick early release of cash with the rest to follow (there are various ways that this cash is promised to you). What generally isn't made clear by these companies is the following:
Remember, if it sounds too good to be true, it probably is. We would always advise scheme members to take independent financial advice prior to transferring out to a pension scheme.
We do appreciate that there can be a need for instant access to cash. Please consider the many alternatives available to you and avoid the problems that pensions liberation can cause.
Please read through the documents below, these have been prepared by the Pensions Regulator to advise of the pitfalls of transferring to these companies. Here you will see some real life examples of the working of these unscrupulous companies, and may make you think twice about transferring your guaranteed retirement income to a potential scammer.
Annual Benefit Statements
Statements for active members will be issued from 24th August 2018.
The following notes accompany your statement; please select the document that matches your scheme and protection status. You should refer to these notes whilst reading your statement.
For Members of FPS 1992, FPS 2006 (standard section) & FPS 2015
FPS 1992 Fully Protected Member
FPS 1992 Tapered or Unprotected Member
FPS 2006 (standard section) Fully Protected Member
FPS 2006 (standard section) Tapered or Unprotected Member
FPS 2015 Only Members